The simplest way to send bulk SMS to customers, church members, and contacts across Ghana.

ceesend Support

Here To Help You Reach
More Customers

Need custom enterprise rates or assistance setting up? Connect with our team in Accra for direct support.

Email Support

Questions or enterprise setup? Reach us at
[email protected]

Phone Line

Speak with a representative directly at
027 306 0002

Whatsapp Support

Fast inquiry? Chat with our team now on WhatsApp

Here To Help You Reach
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Need custom enterprise rates or assistance setting up? Connect with our team in Accra for direct support.

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Help & Knowledgebase

Frequently Asked Questions

Everything you need to know about getting started, credit validity, sender IDs, and enterprise setup.

Yes, immediately! Every newly registered account comes with 5 free test credits and instant access to our pre-approved default Sender ID (CEESEND). You can use our topbar Quick Send button or launch a full campaign to send a message to any phone in Ghana right away.

Yes! By default, you can broadcast messages immediately with our pre-approved default Sender ID CEESEND. Whenever you are ready, you can request a custom alphanumeric Sender ID (up to 11 characters, letters and numbers) representing your brand, company, or church directly from Settings → Sender IDs. Under Ghana NCA regulations, telecom approvals take 24 to 48 hours. While awaiting approval, you can continue sending messages with the default CEESEND mask.

Our Standard (Non-Expiring) packages never expire—you can buy them and use them whenever you want. We also offer discounted commitment plans (Monthly, Quarterly, Bi-Annual, Annual) if you send high volumes regularly.

You can pay instantly using MTN Mobile Money, Telecel Cash, AT Money, or Visa / Mastercard. Credits are credited to your account immediately after payment.

Enterprise accounts are typically provisioned within 2 to 4 hours. This includes setting up dedicated high-throughput routes, custom post-paid or pre-paid billing terms, and developer API credentials.

Organizations sending over 50,000 to 100,000+ messages monthly qualify for custom volume pricing tiers below standard retail rates. Submit a custom quote request above to speak directly with an enterprise account manager.